Frequently Asked Questions

Classes are conducted one-on-one via video call. You'll be connected with a qualified teacher who will guide you through the curriculum using screen sharing, digital Quran copies, and interactive teaching tools. Each session is tailored to your level and learning pace.

Yes, you can request either a male or female teacher based on your preference. Many of our female students prefer female teachers, and we accommodate this fully. Simply let us know your preference when registering.

All our teachers hold Ijazah (traditional certification) in Quran recitation. Many hold advanced degrees in Islamic Studies from recognized institutions like Al-Azhar University. Each teacher undergoes rigorous screening and training before joining our team.

We operate 24/7 across all time zones. You can choose any time slot that suits your schedule, including early mornings, late evenings, and weekends. This flexibility makes it convenient for students worldwide.

We use Zoom and Skype for our video classes. Both are free to download and easy to use. We can also accommodate other platforms upon request. A stable internet connection and a device with a camera and microphone are required.

Yes, students receive a certificate of completion after finishing their course. For Hifz students, we also offer Ijazah preparation upon meeting the required standards. Our certificates are recognized by Islamic educational institutions worldwide.

Absolutely! We welcome children as young as 4 years old. We have specially trained teachers who make learning fun and engaging for young learners through interactive activities, games, and rewards.

We accept payments via PayPal, credit/debit cards, bank transfer, and Western Union. Payments are processed monthly and you can set up auto-pay for convenience. All transactions are secure and encrypted.

We understand that life happens. You can reschedule or cancel a class up to 12 hours before the scheduled time. We'll work with you to find a convenient makeup session. No classes are permanently lost.

Yes, we offer attractive discounts for families enrolling multiple members. Our Premium plan includes 2 family members. For 3+ members, contact us for special group rates and packages.

We follow a structured curriculum from Noorani Qaida through advanced Tajweed and Hifz. Our courses are based on classical Quran teaching methodologies adapted for online learning, ensuring authentic and effective education.

All you need is a computer, tablet, or smartphone with a stable internet connection, a webcam, and a microphone. A headset is recommended for better audio quality, especially when reciting Quran.

Yes, your satisfaction is our priority. If you're not happy with your teacher, we'll match you with another qualified teacher who better suits your learning style. There's no extra charge for switching.

We provide regular progress reports, assessments, and parent-teacher meetings. Parents can track their child's progress through our reporting system and regular feedback sessions. We also use milestone markers to celebrate achievements.

Yes, we offer Arabic language courses from beginner to advanced levels. This helps students understand the Quran in its original language and improves their overall Islamic knowledge and daily supplications.

We offer a full refund within the first 7 days if you're not satisfied with the service. After that, refunds are processed on a pro-rata basis for the remaining unused classes. We want you to be completely happy with our service.